- Manufacturing delays:
All our jewelry is hand-made in our workshops in Savigneux (42) in France, it takes a period of manufacturing approximately 3 weeks. For some jewelry, the delivery time is indicated directly on the product sheet and can be 72 hours, 7 days ...
Thank you for your understanding.
Your purchase will be delivered to you in a box of the House TOURNAIRE, accompanied by its certificate of authenticity.
- Shipping for France:
The TOURNAIRE company gives great importance to the choice of its partners in order to assure you a secure delivery and a reliable follow-up for all your orders. La Maison Tournaire ensures you a secure shipment, a tracking of your purchases, delivery of the parcel against signature of its recipient and, if necessary, proof of deposit. In case of deterioration, loss or damage, we guarantee the replacement or refund of its content at 100%.
- Shipping for foreign countries:
For any delivery outside mainland France, we invite you to contact us by e-mail at the following address: firstname.lastname@example.org.
We will process your request as soon as possible.
Our customer service is available for any additional questions.