services
Free deliveries & feedback
The Tournaire jewelry attaches great importance to the choice of its partners in order to ensure secure delivery and reliable follow -up for all your orders. Maison Tournaire provides you with a secure sending, monitoring of your purchases, the delivery of the package against signature of its recipient and if necessary, proof of deposit. In the event of deterioration, loss or spoliation, we guarantee you the replacement or reimbursement of its content at 100 %.
To be sure that your order gives you complete satisfaction, we offer you the possibility of returning your jewelry to us to be counterembouring within 14 days after receipt of your simple bijousur request and without justification. The returned jewel must be in perfect condition and be shipped within 14 days after receipt. The return request must be made by e-mail at eboutique@philippetournaire.com or by phone on 04 77 96 22 88. A return slip with insurance will be provided for free.
gift wrap
All our jewelry is carefully delivered in a tower setting accompanied by a silk ribbon. You can add a personalized message when ordering.
100% secure payment
The company Tournaire guarantees 100 % secure online payment!
Payment on our site www.bijouterièreoute.com is fully secure, in order to protect your bank data and leave you the choice of means of payment.
In addition, online payment security is reinforced thanks to a encryption system: the SSL 3 system (Society Socket Layer 3). This is a completely safe system that sets up encryption of your banking information when you enter it at the time of your payment on our site www.philippetournaire.com
The presence of this system is visible in the "HTTPS" address bar as well as with the presence of the "padlock" icon, located at the bottom of the page or next to the address bar.
The company TOURNAIRE invites you to pay your purchases thanks to various payment methods:
- Payment by credit card :
We accept Visa, Eurocard and Mastercard bank cards.
- 3xcb and 4xcb payment at no cost by Oney:
From 100 to 3,000 € we offer payment in 3x and 4x at no cost via our partner Oney.
- Payment by Paypal:
Paypal is a reliable payment method and one of the most used for online purchases.
- Payment by bank transfer :
You can also pay for your purchases by bank transfer once your account is created.
- Payment by check :
We accept checks for all orders without minimum purchase.
The check must be around Sarl Philippe Tournaire.
The check must be issued from a bank domiciled in France and labeled at the following address:
SARL Philippe TOURNAIRE
2 rue des Métiers
42600 Savigneux, France
- Payment by phone:
You can make your purchases by calling us to the following number:04 77 96 22 88 Monday to Saturday from 9 a.m. to 7 p.m., excluding holidays.
Removal in store
You can withdraw your order from one of the three Tournaire stores.
Montbrison: 2, rue des Métiers, 42600 Savigneux
Lyon: 4, rue Childebert, 69002 Lyon
Paris: 7, Place Vendôme, 75001 Paris
A demand ? A question ? For any specific requests, we remain at your disposal.
The guarantee of an artisanal know -how without compromise
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