Terms of use


The customer can order items for sale on the PHILIPPE TOURNAIRE website either :

 

Directly online on the Site

by telephone on 04.77.96.08.84 (Monday to Saturday, 10:00 am to 7:00 pm)

 

For all orders placed via the PHILIPPE TOURNAIRE website, the customer must comply with the process described below:

 

From an item in the catalog, the customer clicks on "Add to cart". Then Order, which takes them to cart , containing all the items they have selected.

 

On this interface, the customer can then modify the desired quantity for each product, or delete a product from his cart by checking the "delete" box. 

 

To proceed with the order, the customer must click on the "order" link.

 

This brings you to the login interface. If you already have an account, enter your e-mail address and password in the box on the right. If they do not have an account, customers must create one by clicking on the "Next" button in the left-hand frame. This takes them to a form in which they must enter their first and last names and various contact details. They must also choose a password that will allow them to identify themselves on the Site.

 

Once an account has been created, or once you have logged in if you already have an account, you can access the delivery interface. They will find their delivery address, which they can change by clicking on the "Update" link.

 

He then selects his shipping method. Then click on "Order".

 

The customer then accesses the payment interface where he must choose his method of payment, either by credit card, bank transfer, cheque or Paypal, and clicks on "Continue".

 

If the chosen method is Credit Card: he/she must select his/her card type by clicking on the corresponding logo. This takes them to the secure online payment interface. He fills in the form with his card number and expiry date as requested, then clicks on validate. If the payment is accepted, the customer is redirected to a page indicating that the order has been registered. The customer also receives an email indicating that the order has been processed.

 

If he chooses to pay by bank transfer, he will be shown the parameters of his bank transfer account. To validate their order, they click on "Confirm order". The order will be processed once the transfer has been made and the funds credited to the PHILIPPE TOURNAIRE bank account.

 

If the customer chooses to pay by cheque, the order to be placed on the cheque is indicated, as well as the address to which to send the payment. To confirm the order, click on "Confirm order".

 

If he chooses to pay by Paypal, he must follow the on-screen instructions to make his payment.

 

The company PHILIPPE TOURNAIRE acknowledges receipt of the order in the form of an e-mail in French, or English depending on the language of the chosen Site, sent to the e-mail address communicated by the Customer. This acknowledgement of receipt will contain a summary of the order, the billing address, the delivery address, and the means of payment chosen by the Customer.